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Duties and Responsibilities:
• Providing technical support for foreigner customers
• Registering customers’ problems and requests
• Monitoring and classifying all incoming documents and information
• Assignment of unresolved cases to the next line of support
• Following customer service standards
Offer:
• Attractive salary, benefit package and relocation allowance
• Stable employment (the first contract for a period of 6 months)
• Work in a international company which is a leader on the market and has been awarded a Great Place to work 2013
• Work in an international environment
• Work with the high-qualified team of professionals
• Possibility of career development
• Possibility of gain an experience in the field of IT
• A wide range of trainings
Qualification:
• Very good knowledge of German language in written and spoken
• Communicative level of English language
• Willingness to work in Poland (Bydgoszcz)
• Good command of computer literacy - MS Office
• Good time management skills
• Ability to work in a team
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